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Policy Center

FAQ

Frequently asked questions for buyers using JapanBrandAuction during the safe manual-review launch phase.

Operator
JapanBrandAuction
Last updated
2026-08-01
Status
Requires management/legal confirmation before final publication
FAQ visual guide

Can I bid live on the website?

Not yet. Current Bid Review records are manual staff review requests and do not automatically place live external bids.

Can I pay immediately?

Only after staff creates a confirmed invoice or approved payment request. WordPress should not collect full card details.

Are all items public?

No. Only lots passing review and image-rights checks should appear publicly.

How do I ask for support?

Use Contact, Dealer Application, Buying Desk or Review Bid depending on your situation.